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Nicole Amos

Associate Professor & Department Chair, Management

JWU Faculty Since 2016

Professor Nicole Amos

Contact Info

Email
nicole.amos@jwu.edu
Phone
401-598-2008
Campus
Providence

Nicole Amos joined Johnson & Wales University after 16 years in corporate roles in management, training, and employee development (specializing in the development of managers). She teaches in the Management program full time while pursuing a Ph.D. in Organizational Leadership.

Amos has earned the SPHR (Senior Professional in Human Resources) designation and is the faculty advisor for JWU SHRM (Society for Human Resource Management). She incorporates practical application projects into her courses so students begin gaining experience applicable to Human Resource Management jobs right away.

Amos is very passionate about helping managers create and support a motivating work environment that encourages high-performance work teams and employee satisfaction. She also loves working with students while they develop their interests in management and HR.

Education

  • MBA, University of Massachusetts, Amherst
  • B.A., Framingam State University

“I am very passionate about helping managers create and support a motivating work environment that encourages high-performance work teams and employee satisfaction.”

Courses

  • MGMT 2001: Human Resource Management
  • MGMT 2020: Organizational Dynamics
  • MGMT 3005: Workforce Planning and Deployment
  • MGMT 3030: Managerial Technology
  • MGMT 3050: Compensation, Benefits and Total Rewards
  • MGMT 3060: Training and Development
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Professional Affiliations

SHRM (Society for Human Resource Management)

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Publications
  • Varlaro, John, D., Amos, Nicole, M., (2020, October). From Department to Practice: DM Fisher’s HRM Transition Paper presented at the North American Case Research Association (NACRA) 2020 Conference, Virtual.
  • Amos, Nicole, M. & Varlaro, John, D., (2019, October). Alice’s Maternity Leave – Beneficial leave or Left Behind? Paper presented at the North American Case Research Association (NACRA) 2019 Conference, Tempe, Arizona.
  • Varlaro, John, D., Amos, Nicole, M., (2018, October). Hailey’s Handbags – Customer Complaints or CyberBullying? Paper presented at the North American Case Research Association (NACRA) 2018 Conference, Orlando, Florida.
  • Amos, N. M. (2017, December 1). Chaos and Complexity Theory Applied to Bullying at Work. Retrieved from NCDA Career Convergence Web Magazine: https://www.ncda.org/aws/NCDA/pt/sd/news_article/148442/_PARENT/CC_layout_details/false

Q&A with Nicole

At JWU, education is not confined to the four walls of the classroom. You’re not going to spend four years with your nose buried in a book, learning theories you may never get a chance to apply — you’re going to get out there and apply them, be it through internships, group projects, leadership opportunities, competitions and more.

How Did You Get Started?

I started my career in a call center at Sun Life Financial after graduating from Framingham State University. I had the opportunity to mentor new employees and then was asked to start training new hires. I moved up into management and earned an MBA in Management from UMASS Amherst. I eventually continued to build my management and training & development career at Liberty Mutual, SALMON Health and Retirement, and then Aetna before deciding to transition to higher education to help people build their management and HR skills while earning their degree.

What Advice Do You Have For Incoming Freshmen?

Get involved in organizations and clubs on campus. There are many options through the JWU Involvement Network. It is a great way to meet people, have fun, make connections, and build your resume.